Return Policy

Last Updated: June 2026

Return & Refund Policy

At AXZON, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our return and refund policy below.

AXZON is a premium men's fashion brand owned and operated by Amit Creation.

Eligibility for Returns

We accept return requests under the following conditions:

  • The return request must be raised within 7 days of delivery.

  • The product must be unused, unwashed, and in its original condition.

  • All original tags, labels, and packaging must be intact.

  • The product must not show signs of wear, damage, alteration, or misuse.

Non-Returnable Items

The following items are not eligible for return:

  • Products purchased during clearance or final sale promotions.

  • Products damaged due to improper use by the customer.

  • Products returned without original tags or packaging.

  • Gift cards, if applicable.

Return Process

To initiate a return, please contact us with your order details at:

Email: data.axzon@gmail.com
Phone: +91 8078646015

Our support team will review your request and provide return instructions.

Refund Policy

Once the returned product is received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved:

  • Refunds will be processed to the original payment method.

  • Refund processing may take 5–10 business days depending on your bank or payment provider.

Exchange Policy

We offer exchanges for products that are:

  • Received in damaged condition.

  • Received with incorrect size or incorrect item delivered.

Exchange requests must be submitted within 7 days of delivery.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with supporting photographs.

We will arrange a replacement or appropriate resolution after verification.

Cancellation Policy

Orders can be cancelled before they are shipped.

Once an order has been dispatched, cancellation requests cannot be accepted.

Contact Information

Brand Name: AXZON

Legal Business Name: Amit Creation

Business Address:

Gala No. 214, Shree Hari Industrial Estate,
Chinchpada, Waliv Road, Behind Blue Bell Imperia,
Waliv, Golani Naka, Vasai East,
Vasai-Virar, Maharashtra – 401208, India

Email: data.axzon@gmail.com

Phone: +91 8078646015

Website: www.axzon.in